1. Return and Replacement:

In case of a Misplaced & defected product:

• If wrong product or defected product is found it can be returned immediately to the delivery

Man. (No delivery charge required)

• Check the item in front of delivery man or shoot an unboxing video to claim (Must)
• Please do not break the seal of your received Product & keep the delivery packaging & invoice

In case the Customer Changes his/her Mind:

• If you cancel the order at your doorstep, delivery charge needs to be paid.
• Changes of mind not applicable once you take the delivery and delivery man leave your location.

• Quality of the Product depends on Brand (Manufactures), you cannot return a product if you do

                not like the product quality.

1.  b)  Warranty Policy:

• Watch Tag provides machine/ movement warranty. Depending on the brand and model, warranty can be from 1 to 5 years.
• If any machine related problem occurs, please knock us on our Facebook page. We will collect the product and provide required service. Total service will be FREE OF COST.
• For Waterproof watches, we will provide complete support regarding water related issues (if arises).
• For warranty claim, warranty card and cash memo must be shown.
• Let us know within the warranty period for any inconvenience.
• We will take 7-14 days of inspection time to examine the validity of your warranty claim. If our inspection justifies your warranty claim only then we will provide required service.

Note:

• Any physical damage caused while using the product will not be accepted for the warranty claim.
• Please do not repair it by yourself (or Any Local shop). Warranty would become invalid if repaired by any other Source.
• For any particular product you can claim your warranty only once. Replacement of Warranty will be applicable once in a whole warranty period.
• For Water resistant watches, product should be used carefully since it has limited capacity to protect from water. (In term of water- resistant watches You Can’t claim for any service if its arise due to miss used of user)

1. Refund Policy:

• Refund policy will be applicable only when you made the payment but the product(s) is/are out of stock.
• In terms of replacement, if the replacement is out of stock only then you can request for the refund.
• A refund policy will be applicable if the request for a refund is made within the 3 calendar days.
• In terms of misplaced or defected product, the product must be sealed, wrapped, intact condition (as delivered).
• If the refund request is approved, we will refund your money within 10 Working days.